Challani Jewellery Mart

PRIVACY POLICY

This privacy policy sets out how Challani Jewellery Mart uses and protects any information that you give to Challani Jewellery Mart when you use this website/mobile apps.

Challani Jewellery Mart is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website/mobile apps, then you can be assured that it will only be used in accordance with this privacy statement.

Challani Jewellery Mart may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 June 2023.

If you place an order, you will have to provide personal information to us. We will not disclose that information to any third party without your consent, except for the purpose of processing the order and arranging delivery. We do not store our customer's financial details.

PRICING POLICY

The price of Goods quoted on our website exclude GST (Goods and Service Tax). Where GST is not included in the price, it will be added and payable by you at the appropriate rate.

The cost of packaging and postage/carriage is shown separately and (in the case of special or overseas orders) will be quoted by us on request and payable separately from the price of the Goods.

All published prices are subject to change at any time without notice.

What we collect

We may collect the following information:

* Name and job title
* Contact information including email address
* Demographic information such as postcode, preferences and interests
* Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

* Internal record keeping
* We may use the information to improve our products and services
* We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
* From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website/mobile apps.

Links to other website/mobile apps

Our website/mobile apps may contain links to other website/mobile apps of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website/mobile apps. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website/mobile apps in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

* Whenever you are asked to fill in a form on the website/mobile apps, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
* If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@challanijewels.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Challani Jewellery Mart, 19, 1, Raghavaiah Rd, near Somasundaram Ground, T. Nagar, Chennai, Tamil Nadu 600017

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the below given address. We will promptly correct any information found to be incorrect.

Users who wish to remove their account from Challani Jewellery web Platform, may send a request to support@challanijewels.com from their registered email id. Upon success verification, the account might be removed from the Challani Jewellery web Platform.